SHIPPING: Wellesley Row offers FREE standard shipping within the continental USA, Alaska and Hawaii. Please allow 3-6 business days for delivery. Want your pieces faster? We offer priority shipping for a $10 flat rate with delivery in 2-3 business days within the USA depending on your location. Priority shipping is not available for military addresses. Orders are processed within 1-2 business days not including holidays.
For international orders, shipping is not free. For Canada, shipping is normally $11.64, UK/Europe $13.78 and Australia $16.39. These costs only cover getting your package from USA to your home country. Our prices DO NOT include any mail delivery fees within your home country, customs fees or duties. Those will be additional and are the customer's responsibility to pay.
RETURNS: We treat our customers like our best friends and we mean it! If you are the original purchaser and are not 100% satisfied for whatever reason, you may return Wellesley Row products in its original condition, unworn and undamaged including original packaging within 30 days for a full refund or exchange. However, custom engraved pieces are not eligible for return. Please email us at kelly@wellesleyrow.com to get the process started. Return shipping postage is not included.
For gift recipients, if you are not 100% satisfied for whatever reason, you may return Wellesley Row products in its original condition, unworn and undamaged including original packaging within 30 days for an exchange only. No refunds are offered. Please email us at kelly@wellesleyrow.com to get the process started. Return shipping postage is not included.
Wellesley Row products are made with impeccable workmanship and we take great pride in offering luxury goods. In the event you receive the wrong merchandise, a damaged or defective item, or if you experience any quality related issues, please contact us at kelly@wellesleyrow.com.